FLY THROUGH

Privacy policy

Fly Through, for iPhone and Android. In effect from 1 October 2026.

The short version

Who we are

Fly Through is made and run by Ayman Modaka Husseini (United Kingdom), “we” in this policy. We decide how your data is used. For anything about this policy or your data, write to support@flythrough.app.

What we collect, and why

When you play

Your progress (levels, scores, records, items, the fly you use) and your settings are saved on your phone. Once you have played enough to be worth keeping, the game also makes a guest account on its server and backs your progress up there, under a random player number. We don’t ask for your name, email, age or phone number to do this.

If you sign in with Apple or Google

Signing in is optional. It lets you get your progress back on a new phone. We receive a number that Apple or Google gives the game for your account. With Google, Google’s standard sign-in also sends your email address, name and profile picture link; with Apple we ask for neither your name nor your email. Our sign-in service stores what it receives. The game never shows these to other players and doesn’t use them for anything else: no emails from us, no marketing.

Friends and challenges

Purchases

Purchases are made through Apple’s App Store or Google Play. We never see your card or bank details. We receive a record of what you bought (the store’s transaction number, the product and the date) so the game can deliver it and restore it. Our purchase service, RevenueCat, keeps those records under your random player number.

Ads

Some ads you choose to watch for a reward, and some play as a short break between levels later on. They come from Google AdMob. The game asks no one’s age, so it treats every player with the protections meant for children: ads are never personalised, Android’s advertising ID is not collected, and on iPhone the game never asks to track you. Where the law requires it (for example in the UK and Europe), Google asks for your choices before any ad, and you can change them at any time in Settings → Account and privacy → Ad privacy choices.

To show an ad and prevent fraud, Google’s ad software itself collects some information from your phone: your IP address (which gives a rough location), information about your device and the app, how you interact with the ads, and crash information. Google uses it under its own policies. When you watch an ad for a reward, the game sends Google a random number for that one ad (never your player number), so that Google can confirm to our server that the ad was watched.

Counts and crash reports

The game counts how your levels go (for example tries, time and what caught you) and notices when it crashes. Some of these counts and any crash reports are sent to our server, to fix problems and improve the game. They are sent without your player number, account, name or any advertising ID, are never used for ads, and are deleted within 90 days. You can turn this off in Settings → Account and privacy → Send counts and crash reports.

Notifications

Reminders (for example that your flights are ready) are set on your phone and never sent to us. If you allow friend notifications, our server keeps a code from your phone’s notification service and your time zone (so nothing arrives at night). The notices go through Apple’s, Google’s and Expo’s delivery services and say only that a friend challenged you or a result is ready, never a name. The code is removed when you sign out, turn friend notifications off or delete your account.

When you write to us

If you email support, we receive your email address and what you write. We use it only to help you, and delete it within 12 months of your last message.

Server records

Like any online service, our providers keep short-lived technical logs of requests to the server, including IP addresses, to keep it running and secure.

What we never do

Children

Fly Through is for everyone, including children. Because the game doesn’t ask anyone’s age, every player gets the protections above: no personalised ads, no tracking, no public chat, and friends only through a code you share yourself. A parent or guardian can delete a child’s data at any time, in the game (Settings → Account and privacy) or by writing to support@flythrough.app.

Services that handle data for us

ServiceWhat for
SupabaseThe game’s server: the database and sign-in (stored in the European Union (Ireland))
AppleSign in with Apple, App Store purchases, iPhone notifications
GoogleGoogle sign-in, Google Play purchases, AdMob ads, Android notifications (Firebase Cloud Messaging)
RevenueCatChecking and restoring purchases
ExpoDelivering friend notifications to Apple and Google

Each uses the data only to provide its service to us, or under its own privacy policy where it acts for itself (such as Apple and Google for your store account, and Google for its ads). Some of them process data in the United States and other countries. Where the law requires it, these transfers are protected by safeguards such as the European Commission’s and the UK’s standard contractual clauses.

How long we keep it

WhatHow long
Your progress, account, friends and resultsUntil you delete them. A guest account nobody has used for 13 months is deleted automatically (unless it holds a purchase).
Reports about players180 days, or until either account is deleted
Counts and crash reports (no player number)90 days
Friend notification codesUntil you sign out, turn them off or delete your account; 60 days if the phone stops checking in
Support emails12 months after your last message

Deleting your data

In the game: Settings → Account and privacy → Delete my account (or Delete my saved data if you never signed in). Without the game: delete your account on this website by signing in with the same Apple or Google account. Deleting removes your progress, items and purchases in the game, your friends, challenge results and names, and your sign-in, on every phone, and ends the game’s access to your Apple ID. It can’t be undone.

A few records are kept for a limited time without your name or player number:

Apple and Google keep their own records of your purchases under their policies. To also remove the game from your Google Account, go to your Google Account → Security → Your connections to third-party apps & services.

Your rights

Depending on where you live, you can ask to see the data we hold about you, to correct it, to get a copy, to delete it, or to object to how we use it. Write to support@flythrough.app. We answer within one month. We may ask you to confirm that the account is yours, for example by signing in; we never ask for your password. If you are unhappy with our answer, you can complain to the data protection authority where you live (in the UK, the Information Commissioner’s Office).

Under UK and European data protection law, we rely on these reasons to use your data:

Security

Data travels encrypted. On your phone, your sign-in is stored encrypted with a key kept in the phone’s secure storage. On the server, each player can read only their own data.

Changes

If we change this policy, we will update the date at the top. If a change matters for how your data is used, we will also say so in the game before it applies.